The staff at The Five Suites Lilas went above and beyond to celebrate our anniversary with thoughtful gestures. Our room was spacious, clean, and modern, equipped with premium amenities like Grown Alchemist bathroom products.
Breakfast buffet offered a delightful variety, including the option to order pho and omelettes. The restaurant staff provided exceptional service, even allowing food to be taken back to the room when needed.
Manager Han’s assistance in resolving a taxi scam showcased her dedication to guest satisfaction. She actively pursued the matter and facilitated a petty cash loan when we ran out of cash.
The hotel features high-tech amenities that enhance comfort during the stay. Guests appreciated the automatic bidets and shower heads in the bathrooms.
Location is convenient, just five minutes from the lake; however, dining options nearby are limited. Guests had to walk further for better restaurants after sunset.
Complimentary breakfast included warm soup or fried noodles along with egg dishes upon request. Staff were noted for their politeness and helpfulness throughout the stay.
Supervisor Minh Han received special mention for her exceptional service standards that elevated the overall experience at The Five Suites Lilas.
Hotel Policies
Check-in is available from 2:00 PM.
Check-out is until 12:00 PM.
Reception is open until 11:59 PM.
Airport transfer fee is 600000 VND.
Breakfast charge (unless included in room price) is 198000 VND.
Daily parking fee is 200000 VND.
Nearby Facilities & Location Info
Located in Hanoi, Vietnam, The Five Suites Lilas offers a prime location for exploring the city.
Proximity to popular attractions such as Hoan Kiem Lake, providing a scenic spot for relaxation and cultural experiences.
Nearby street food markets and restaurants allow guests to indulge in authentic Vietnamese cuisine.
Close to the Old Quarter, known for its vibrant atmosphere and historical significance.
Easily accessible public transportation options make it convenient for guests to navigate the city.
Nearby Attractions
Presidential Palace Historical Site – A significant historical landmark that showcases French colonial architecture and the history of Vietnam’s leadership.
Ho Chi Minh Mausoleum – The final resting place of Ho Chi Minh, this site is a must-visit for its historical importance and solemn atmosphere.
Vietnam Military History Museum – This museum provides insights into Vietnam’s military history through various exhibits and artifacts.
One Pillar Pagoda – An iconic Buddhist temple known for its unique architectural design, symbolizing purity and tranquility.
Old Quarter – A vibrant area filled with narrow streets, traditional shops, and local cuisine, offering an authentic experience of Hanoi’s culture.
FAQ – Frequently Asked Questions
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